FAQ
What are the
advantages of buying a refurbished notebook?
Why buy new, when used will do
for much less money? With the computer hardware industry changing
faster than ever, very few individuals and companies really need
the latest laptops. Used notebooks offer excellent value and Laptop-4-Less.com
enables you to buy excellent quality notebooks at wholesale prices.
Certainly a used laptop computer will run any application that
a desktop system will run. A used laptop computer has a proven
record already, since it was working well for the first owner.
How do I know if a used laptop will be the best choice
for me?
To insure that a laptop will work
well for you, consider all of the possible ideas you have about
when and where you would use one, as well as the type of software
you will want to run. Space considerations are always favorable
for notebook use over a full sized desktop computer. If you intend
for a laptop computer to be your only computer, and you will be
using at home or in the office with no space limitations, you
might want to consider a desktop computer instead. Taking that
desktop computer with you is another thing, and not something
that is enjoyable. A laptop should enable you to work when and
where you want, and allow you both ease of operation and trouble
free performance. It should enable you to enhance your productivity
and make better use of your time. You can use it without being
attached to a power outlet, when you are traveling, or you are
on a move.
Does Laptop-4-Less.com offer warranty with
their products?
Every laptop is audited, tested,
cleaned and individually packaged to assure quality. Laptop-4-Less.com
warranties all of their products for a period of 6 Months. This
is a Limited Warranty that includes parts and labor. Click here
to view the full details of our Limited Warranty.
What is Laptop-4-Less.com return policy?
We offer a 7-day return exchange
for online store credit. If you are not satisfied with the laptop
you purchased, you may exchange it within 7-days and receive online
store credit to use towards another unit. Because of the great
prices and unique inventories, Laptop-4-Less.com does
its best to satisfy every customer and their specific needs.
How do I replace a defective product?
We take pride in the equipment
we sell. All equipment has been thoroughly tested and has gone
through numerous diagnostics to ensure our high quality standards.
In the event of a warranty issue, just send an e-mail to: RMA@Laptop-4-Less.com
and request a Return Authorization number and instructions. The
product will need to be sent within 90 days. Click here for full
details of our Limited Warranty.
What payment methods can I use at Laptop-4-Less.com?
We accept Visa, MasterCard, American
Express, and Discover issued from a bank in the United States.
We DO NOT accept credit cards issued by foreign banks. All shipments
must be made to the address associated with the credit card. We
also welcome payments via PayPal, BillPoint or BidPay. For orders
over $2000.00 we prefer Wire Transfer payment, or Money Order.
We also accept Purchase Orders from Educational Institutes.
How much do I have to pay for shipping?
We offer standard, insured shipping
by ground, as well as overnight shipping and other options. For
full details and costs, please check out our Shipping Costs price
list.
Does Laptop-4-Less.com offer international
shipping?
We truly believe that we are the
#1 laptop export company in the USA. We sold refurbished laptop
computers to over 70 countries for retail buyers, resellers, corporations
and educational accounts. We ship worldwide. International purchases
of single units shipped with USPS Express, 5 or more units are
shipped via Airlines. Ask for freight quote to any destination
at: Freight@Laptop-4-Less.com
What I do, if my laptop is not running correctly?
Troubleshooting problems on your
notebook computer is simple and a matter of narrowing down the
problem. In general, some of the most common areas that cause
your laptop to function abnormally are:
- You installed new software.
- You added new memory.
- You added new hardware device(s).
The best thing to do is back-tracking. If you have added something
new and then all of a sudden your notebook starts to misbehave
then undo the steps and see if the laptop is back to normal. If
it is, then you know that the problem occurring is due to whatever
was installed.
What if my system freezes up?
If your laptop system freezes,
press Ctrl, Alt and Delete simultaneously. In the "Close
Program" window, select "Free Access" and click
"End Task".
My system won't boot. What should I do?
Check the possible causes. If you
are running on AC power (as when it is plugged into the wall socket)
check to make sure the AC connection is good. Plug in another
appliance that you know works. Flip the wall switch on and off.
If you are running the system on DC (battery power), try using
AC. Connect the AC adapter and plug in the notebook computer.
If it still refuses to boot, the internal AC-DC converter may
have a short.
After I reinstalled Windows, now my PCMCIA modem is not
working, now what do I need to do to get the modem to work?
You probably do not have the right
drivers installed. Check to see that you have loaded the appropriate
software for the card you are trying to use. If you still have
problems getting the card to work, contact the PCMCIA Card manufacturer
for product support, and find out if the card is a listed compatible
product for the model you have. If your PCMCIA modem is not working,
check System Properties, Device Manager, and check to see if the
Controller of the PCMCIA socket is Intel PCIC compatible PCMCIA
controller. If it is, then go to Control Panel, Modems, click
on Diagnostics, click on the COM Port that is listed for use by
your modem. Click More Info. That should tell you whether your
modem is installed properly or not. If you cannot find a COM port
listed with your modem, then you have not loaded the modem driver.
If that is the case, try installing and reinstalling the modem
driver.
When my computer runs from battery it starts beeping after
10-15 min. Why is that?
- Plug your AC adapter in, and power on your system. Go to the
CMOS setup by doing a FN + F2 keys. Take a look at the % of the
battery, and remove the AC adapter and let it discharge here.
- Your battery icon will start to blink when the % gets low. Do
a ESC and y (for the Slimnote 8 series) ESC and F4 for the Slimnote
6 series. Try to get the % to the lowest possible it will go.
Once this is done then power off your computer.
- Plug the AC adapter in and let the system charge the battery.
The charge should take any where from one to two hours. Once the
charge light goes off then remove the AC adapter and power on
your unit. Go into the CMOS settings as in step 1 and verify the
charge % on the battery is 100% or close to it. If it is not then
exit out and power off your system and plug your AC adapter back
in and let it charge further taking note how long the charge light
remains on.
- After doing all of this please power on your unit and re-verify
your %. You battery should be charged and you should get one hour
of time from the battery.
How to condition the battery to
get a better charge?
- Full charge the battery.
- Power on the system.
- Go into the CMOS setup by hitting "F2" on power up.
- Run the battery down while staying in the setup screen until
the unit completely dies.
- Repeat the process at least 3 times, to get better battery performance.
Battery does not seem to be charging.
How long does it to take to charge my battery?
Normally
it takes two hours to charge the battery if you are not operating
the system. If the battery does not seem to be charging, cycle
the battery. In other words, discharge then recharge it again!
- Unplug the laptop from the AC adapter and turn it on.
- Let the computer run under battery power until the laptop turns
off.
- Remove the battery pack.
- Using a soft cloth, wipe off the battery packs connectors and
the AC adapters connectors.
- Re-insert the battery pack.
- Plug the computer into the AC adapter and check the wall outlet,
making sure the connection is firm.
- With the PC turned off, let the battery charge until the battery
status light or icon glows green.
- Unplug the AC adapter.
- Remove the battery.
- Wait 30 seconds and re-insert the battery.
- Plug the AC adapter back in.
- Let the battery recharge until the battery status light turns
green or the icon displays 100%.
Now your battery should be fully charged.
- Unplug the laptop from the AC wall outlet
and turn it on.
Why don't some laptops charge the
battery while the unit is on?
This feature
was taken out as it can cause memory effect on batteries. The
laptop has to be turned off in order for the battery to be charged.
I ordered a Pentium III computer,
but it shows up as Pentium II. What should I do?
We would like to assure you, that
indeed you have a Pentium 3 laptop. Probably, you just went to
check the processor's speed in windows under My Computer, Properties
or some equivalent way.
It is well documented that the Windows operating system reports
most of the proccessors' speed and type incorrectly. For more
info, please visit the Microsoft Knowledge Base Article - 292606
at : http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b292606
If you would like to see the real processor type, we suggest you
to get a trustworthy software, that shows you the correct info.
There are a lot of them available for download at http://www.download.com.
Here is an example: http://download.com.com/3000-2086-8396416.html?tag=lst-0-1.
Also, if you check your computer's model number at the bottom
of it right next to a barcode, you can visit IBM's website where
you can see that the model number corresponds to a P3 computer.
, For your convenience, here is the link for IBM: http://www-3.ibm.com/pc/support/site.wss/quickPath.do?quickPathEntry=+2626L0U.
Laptops and notebooks: Are the terms interchangeable?
They both
mean the same thing. I don't know the official story, but I know
that the laptop word was used first for portables in the late
80-s. Those laptops were several times heavier than today's laptops
(or notebooks, if you like). My first laptop was 39 lb. with a
huge 9" black and white display and a 20MB hard drive. I
still have it and I kind of understand why it was called laptop.
The notebook term came later when the laptop size was equal to
the size of the standard notebook pad, what is 8.5" X 11".
One advice: If you really want to get a
sense of how a notebook feels-- you'd be surprised how important
this is, it is a great idea to go to a local computer store to
play with a few different models. Even if they don't have the
exact machine you want at ta certain price, at least you'll learn
what you want in a keyboard, weight, screen size, and input device
(touchpad or pointing stick). You can buy online from almost all
major computer vendors. Don't forget, that you can save a lot
of money on a great refurbished laptop
Is there any danger in leaving
a laptop on 24 hours a day?
As long as
it's in a well ventilated area, there's no danger. At least, no
more danger than there would be if you left your desktop computer
on all day. The danger to laptops is overheating. Because all
the hardware is in such cramped quarters, it tends to get very
hot. The bottom gets hot, so be careful where you put it. You
may even want to put it on something raised so the air can get
to the bottom. If you leave a laptop on blankets or a bed, it
will often overheat because the insulation of the material is
keeping the heat in. A tip that may help you when you're transporting
your laptop is to take out the battery to ensure that you don't
accidentally leave the laptop on.
This page will be updated periodically. Please, help us to do
a good job! Send us your Questions, if you think should be on
our FAQ page to Question@Laptop-4-Less.com
The most important question:
Why should I buy my laptop from Laptop-4-Less.com?
There are
many used laptops offered Online, on eBay, Amazon and in Yahoo
stores. It is probably very confusing for the consumer to decide
where to buy. Some prices are attempting, but don't forget that
you'll get what you'll pay for, or even much less!
Be aware to hidden cost! Some Online Laptop
Stores offer products on very low prices with stripped specification.
When they make you buy the so called "Options", like
more memory, larger hard drive, modem, etc., you'll end up with
a price, what is not so attractive any more.
Some Online Notebook Stores call any notebook
"grade A" and you'll be disappointed, when you receive
a laptop with cracks and deep scratches, showing a hard wear.
If you buy your laptop without carefully
selecting the supplier, you might end up with a lemon with defective
parts. or not running at all. In this case you are in the mercy
of the dishonest supplier, who didn't delivered your laptop, as
promised and might ignore your complain.
We are proud to sell the highest grade
refurbished laptops and we are 100% behind out products. We are
NOT brokers! We own the laptops what we offer for sale and they
are ready to ship. We are here if there is a problem and we take
care of it. Our reputation is spotless and we are on the same
location over 10 years.
References are available in your state
and worldwide.
P.S.: It is easy to deal with Laptop-4-Less.com
